Both locations are open to the public (Yes, you can come in),our capacity is limited to 5 customers at a time. For those who prefer, we can provide curbside service. The following process will be in place to govern curbside services:
- Call the location of your choice (Ellisville at 636-391-0100 or Gravois at 314-772-0100).
- A team member will check the availability of the product requested.
- Payment will be processed over the phone prior to product pick-up.
- When you arrive to the store where the item was purchased, place a call to the store to inform of your arrival. A team member will bring you the product and a receipt of purchase. We ask you to remain in your car to limit contact between you and our team members.
- Please arrive to the store within one hour of purchase.
- Customers who do not pick up their order within that hour will forfeit said order and will receive an in-store credit. No refunds will be allowed at this time.
We at Aqua World appreciate your patience and understanding during this unprecedented time, and hope that you and your family stay safe and healthy.